On 23 September 1999, at about 2247 local time, a Qantas Boeing 747-438 aircraft registered VH-OJH (callsign Qantas One) overran…
Tag CRM
Crew resource management or cockpit resource management (CRM) is a set of training procedures for use in environments where human error can have devastating effects. Used primarily for improving air safety, CRM focuses on interpersonal communication, leadership, and decision making in the cockpit.
The term “cockpit resource management” (later generalized to “crew resource management”) was coined in 1979 by NASA psychologist John Lauber who had studied communication processes in cockpits for several years. While retaining a command hierarchy, the concept was intended to foster a less authoritarian cockpit culture, where co-pilots were encouraged to question captains if they observed them making mistakes.
Crew Resource management grew out of the 1977 Tenerife airport disaster where two Boeing 747 aircraft collided on the runway killing 577 people. A few weeks later, NASA held a workshop on the topic, endorsing this innovative training.
United Airlines was the first airline to provide CRM training for its cockpit crews in 1981.
Korean Air flight KL801, a Boeing 747-3B5B (747-300), Korean registration HL7468, operated by Korean Air Company, Ltd., crashed at Nimitz…
Alitalia flight AZ404 departed from Milan – Linate airport on the 14th November 1990 at 1836 hrs with the destination…
Saudi Arabian flight SV163 : it was around 1808 GMT on August 19, 1980, when Saudi Arabian Airlines, Flight 163,…